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Catering operations

Managing Headcount and Menu Changes

Catering details shift right up to the event. Here is how to manage changes without chaos.

Managing Headcount and Menu Changes
Photo: libraryofcongress via Openverse (CC0)

Change is normal

Headcounts move and menus adjust as an event approaches. Treating change as a normal part of catering, with a clear way to handle it, keeps a shifting event from becoming a stressful scramble.

Keep one current number

The danger with changes is losing track of the current truth. Keeping a single, up to date headcount and menu, that everyone works from, prevents the kitchen from cooking for the wrong number or the wrong dishes.

Confirm before the deadline

Most caterers set a point after which the numbers are final. Confirming the headcount and menu clearly with the client before that deadline gives the kitchen a firm target and protects you from last minute surprises.

Flow changes to the BEO

A change is only handled when it reaches the people executing the event. Ensuring that an updated headcount or menu flows through to the BEO, automatically rather than by retyping, is what keeps changes from getting lost.

Key takeaways
  • Changes are a normal part of catering
  • Keep one current headcount and menu everyone uses
  • Confirm the numbers before the final deadline
  • Flow every change through to the BEO
Julien Jimenez
Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.

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