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Catering operations

Coordinating Kitchen and Service

A great event depends on the kitchen and floor working as one. Here is how to keep them in sync.

Coordinating Kitchen and Service
Photo: Matt Bango via Openverse (CC0)

Two teams, one event

A catering event succeeds only when the kitchen and the service team move together. Miscoordination between them, on timing, quantities, or requirements, is where an otherwise well planned event falls apart.

Everyone works from the same plan

Coordination starts with a shared, accurate plan, the BEO, that both kitchen and floor rely on. When both teams work from the same source, they are aligned on the numbers, the menu, and the timing.

Nail the timing

Catering is a performance with a schedule. The kitchen and service teams must agree on when each course is prepared and served, so food arrives at its best and the event flows as intended.

Communicate on the day

Even the best plan meets surprises on the day. Clear, quick communication between kitchen and floor during the event is what lets the two teams adapt together and keep the event running smoothly.

Key takeaways
  • Kitchen and service must move as one
  • Both teams work from the same accurate plan
  • Agree the timing of preparation and service
  • Communicate quickly to adapt on the day
Julien Jimenez
Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.

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